OPERATIONS · 26

Property inspection app and checklists

Inspections done on a phone with photographs attached and signed on the spot, so a deposit deduction or a snag claim rests on evidence rather than recollection.

INSPECTION · ASSET · CHECKLIST
IN SHORT

A property inspection app replaces paper checklists with mobile inspections carrying photo and video evidence, digital signatures from both parties, and side-by-side move-in versus move-out comparison. Reports generate automatically and are shareable with owners and tenants.

Inspections that hold up in a dispute

Almost every inspection that matters is one whose findings will later be contested. A move-out inspection determines whether a deposit is returned in full. A snag inspection at handover determines what a builder must fix. A pre-monsoon terrace inspection determines whether a leak was foreseeable. In each case, someone eventually disputes the finding.

Paper inspections lose those disputes. A tick against “bathroom fittings — damaged” is not evidence of anything a few months later. There is no photograph, no timestamp, often no signature from the person being inspected, and no way to compare condition at move-out against condition at move-in because the move-in inspection was a different sheet in a different file.

  • Ticks are not evidence. A checkbox proves an opinion was held, not a condition existed.
  • Comparison is what settles deposits. Without the move-in record, a move-out finding is one party’s assertion.
  • Unsigned findings get contested. A report the other party never saw is the one that fails at the point it matters.

Running an inspection on a phone

The report is finished when the inspection is, not written up afterwards from notes.

01
Pick the checklist template
Move-in, move-out, snag, pre-monsoon terrace, fire equipment, common area or handover — each with the items that inspection covers.
02
Work down it with photographs
Capture photos and video against each item at the property as you go. Works offline.
03
Both parties sign on the device
The inspector and the resident, tenant or builder representative. A refusal to sign is recorded with a timestamp.
04
The report is shared and filed
It generates on completion, goes to the parties, and is stored against the unit for the next comparison.

Custom inspection checklists, and the evidence they demand

Custom inspection checklists

Templates are built per inspection type, so the inspector works down a list rather than composing one from memory at the site. Items can require evidence: a photograph mandatory on any item marked defective, so an inspection cannot be completed with a defect recorded and nothing to show for it. That single rule is what most improves the quality of the resulting record.

Photo and video evidence

Photographs are captured in the app against the specific checklist item, so they arrive already labelled with what they show, where and when. Video handles what a still cannot — a tap that drips, a door that does not close, a lift that judders.

Because capture is in-app, the timestamp and location are part of the record rather than metadata that can be argued about. That matters when the dispute is about when damage occurred.

Deposit deductions that cite the evidence

This is most of the point. A deduction from a deposit references the inspection evidence supporting it rather than a figure somebody arrived at.

Move-in vs move-out comparisons

A move-out inspection finds the move-in inspection for the same tenancy and presents each item next to its earlier state, with both sets of photographs side by side. The question of whether a mark on a wall predates the tenancy stops being a matter of memory.

Most deposit arguments are not about the amount but about attribution, and side-by-side evidence settles attribution faster than any amount of discussion.

Digital signatures

A report signed by both parties is one the other side has seen and acknowledged, which removes the most common objection raised later. Where the other party declines, the refusal is itself a useful, timestamped fact.

Shareable inspection reports

An owner who lives elsewhere sees the same report as the tenant standing in the flat. For NRI owners and managed rental portfolios this is often the main point of the module: a documented condition record at every tenancy change, without visiting.

Scheduled routine inspections: before the monsoon, not during it

Recurring inspections — terrace and drainage before monsoon, fire equipment quarterly, common areas monthly, lift machine rooms — are scheduled and raise themselves, with overdue ones escalating.

Routine inspection is what converts maintenance from reactive to anticipatory. A blocked terrace drain found in May is a cleaning job; found in July it is water ingress into three flats and a set of complaints. A defect recorded in any inspection raises a work order with its photographs attached, and the next terrace inspection sits in the same history as the jobs raised from the last one.

Frequently asked questions

Yes. Move-out inspections compare against move-in photos point by point, and any deduction cites the specific checklist item with its evidence - which is what makes deductions stick without disputes.

Yes. Routine inspections - common areas, fire equipment, vacant flats - can repeat on any schedule, auto-assign to staff, and alert when they are overdue.

Yes. Completed reports export as signed PDFs with photos and timestamps, shareable in-app or by link - useful for owner updates, tenant disputes and insurance claims.

Yes. Templates are fully customizable by property type and purpose, with required photos, readings and signature steps defined per item.

Standardize every inspection.

PHOTOGRAPHS AND SIGNATURES ARE WHAT MAKE A FINDING STICK
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