Contact KeyMatrix

Sales and partnership enquiries receive a response within one business day. Existing customers get product support through in-app chat, email and phone, with priority SLAs on paid plans.

Support is available via in-app chat, email and phone during business hours, plus a searchable help center. Critical issues like payment failures or gate outages are treated as priority incidents.

Yes. For townships, developers and enterprise portfolios, on-site discovery visits and committee presentations can be arranged. Start by booking a call through the contact form.